Ever had to fill out a form that was a pain to fill out, awkward, clunky, or just didn’t work? Andrew Starling’s new article for WDVL, Usability and HTML Forms gives good insight about creating user-friendly forms for your site, especially for e-commerce.
"Visitors don’t enjoy filling out HTML forms. That makes good usability doubly important. Here’s a detailed look at forms for e-commerce—individual form elements such as dropdown boxes and radio buttons, plus validation and error messages."